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POLICIES & PROGRAMS

Cancellations & No Shows:

As a courtesy to your stylist, please give at least 24 hours notice for any cancellation in order to fill your spot. We understand life happens and emergencies come up. However, after your second non-emergency no-show or last minute cancellation we do require payment of your missed appointment. To ensure prompt service, appointments are always desirable, however walk-ins are gladly accepted if openings are available.

Service Guarantee:

If you are ever unsatisified with the service you received, we would be happy to get you back in with your same stylist  to adjust whatever you are unhappy with, on us. This guarantee is only valid for one week after the initial appointment. 

Referral Program: 

A referral is the best compliment you can give your stylist. To thank you for that compliment, you and every new client you refer to us will receive $20 off their service (of $40 or higher) and $10 off a service of $39 and under offer only valid with referral card.

Loyalty Program:

We carry the products in our salon that will benefit not only you and the health of your hair but your stylist as well. Every product that you purchase with us goes towards our stylist's education fund. For every $30 you spend in product, you will receive a punch on your punch card and after 10 punches you will receive a free $30 to use towards the product(s) of your choice. (Must have punch card with you to receive offer) To ensure you are getting the results you want at home, we guarantee all of our products and accept returns used or unused. 

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